8 Things to Look for When Hiring a Cleaning Service Company

We could all use a little bit of help, every now and again, when it comes to home upkeep. With your busy schedule, you likely only have time to drive home from work with a few minutes to spare before you’re heading out to watch your kid’s extracurricular activities. We get it. Life can get hectic quickly, but that doesn’t mean your home’s organization and cleanliness should suffer. After all, that’s why we’re here! 

A 2021 survey commissioned by LG Electronics found that, out of the 2,000 U.S. participants, the average person cleans their home seven times a month. That’s roughly about twice a week that homeowners are rolling up their sleeves to tackle the laundry, dishes, and home organizing. That’s pretty impressive, but is it sustainable for your lifestyle? 

You may have never had to hire a cleaning company to support your home with comprehensive solutions until now, and that’s perfectly okay. There are particular considerations to weigh before hiring a house cleaner, and Merry Maids® has eight that can help you make the right decision. 

8 Considerations Before You Hire a Home Cleaning Service 

1. Learn What Bonded, Licensed, and Insured Means 

When you hear the term “licensed, bonded, and insured,” does it really mean anything to you? Does it even help you make an informed decision about a potential cleaning company? Probably not, unless you understand what the terms mean and who they protect.  

Being bonded and insured means that the company is protected against potential issues. This, however, doesn’t protect the homeowner. Like Merry Maids, any reputable cleaning company will also have liability insurance that covers the homeowner should an incident occur. Always check to ensure you hire a cleaning service that protects itself and your home.  

2. Find Out What Other Customers Are Saying 

Online reviews can be an invaluable asset in terms of hiring a housekeeper. A consumer report by Podium found that online reviews influence 93% of consumers to purchase something or not. Just think about how often you rely on the recommendations of others to help you decide on something, so the concept is no different when you hire a cleaning service.  

We believe our customers are the absolute best, leaving personal reviews for the team members they prefer and commending our services overall.  

3. Decide on the Type of Cleaning Service You Want 

Do you need green cleaning? Deep cleaning? Move-in/move-out cleaning? While many companies perform some of the same cleaning tasks (i.e., mopping, sweeping, etc.) across the board, each cleaning service should be unique, comprehensive, and customizable. Before hiring a housekeeper, you should decide the kind of service that will benefit your home and provide the level of cleanliness you desire.  

Here are some questions to help you discern which services your home requires: 

  • What part of your home needs the most attention? 
  • How large is your home? 
  • Do you have any pets to clean up after? 
  • How often do you need cleaning services? 

When you’re feeling unsure about the type of cleaning your property needs, our cleaning specialists listen intently and present viable options that work best. You can rely on us to provide the customizable support needed to maintain a sanitary environment.  

4. Have a Rough Budget in Mind 

Money isn’t everything, but it can get you some pretty detailed cleaning services. The average person spends around $40-50 on cleaning supplies monthly, which is about $600 annually. $600 can go a long if you hire a cleaning service for monthly support. Consider the type of cleaning your home requires and check with your prospective cleaning company to ensure your budget and their offerings align. You should be able to get an estimate based on the information you provide. 

Our team members are patient and friendly, recommending services and cleaning schedules that fit within your specific budget.  

5. Various Services Available 

Cleaning services should range in detail and be customizable for the situation. Some companies provide a one-size-fits-all approach to cleaning, excluding customers who require exceptionally deep cleaning for unique circumstances. Any company you hire to complete cleaning services should have various solutions for moving in/out, building new construction, managing rental properties, or caring for a senior family member. Cleaning services should always accommodate your needs and lifestyle. 

Merry Maids has a long list of cleaning services that can suit almost any situation, from a busy homeowner who needs organization support to a property manager requiring weekly cleaning after guests leave. No matter what you need, we’re here to help. 

6. Multiple Locations for Convenience 

Do you live in a newly built suburb, a rural community or a thriving metropolitan area? Regardless of where you’ve set down roots, a reputable and successful cleaning company should have enough locations to reach any customer who needs assistance. The goal of a cleaning company should be to make the experience convenient and enjoyable for every customer. After all, the reason you’re requesting these specific services is that you require support to make your household more efficient and functional.  

With a extensive network of franchise locations across the country, we’re proud of our expansive reach and the ability to support a variety of customers with our offerings.  

7. Years in Business 

Often, the number of years a company is in business doesn’t determine how well it serves the community or the comprehensiveness of the services. However, it can help you decide if it’s the right fit for your exact needs. When hiring a housekeeper or a cleaning specialist, consider how long they’ve been in business and weigh that against customer reviews. Remember, just because a company has only been in existence for a few years doesn’t necessarily mean inexperience.   

Fortunately, Merry Maids has a 65-year legacy of assisting customers and changing lives. With such an extensive background, we see a bright future ahead. 

8. Team Member Vetting and Background Checks 

Some people wonder why background checks are necessary for cleaning professionals. When you invite someone into your home, don’t you want to ensure they can be trusted? Statistics show that 46% of information verifications found discrepancies between the screening and the details provided by candidates.  

Not only are our team members thoroughly vetted, but also go through extensive training before they have the privilege to learn about our standards, expectations, and customer service.  

A 65-Year Legacy of Excellence and Making a Difference in Communities 

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